Upon your arrival please provide valid government-issued ID to the hotel front desk to locate the accurate booking.
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Please tell front desk agent your preferred bed type if your booking comes with more than one (e.g. Double or Twin). The final arrangement is fully subject to hotel’s availability.
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All special requests are not guaranteed. Please confirm your special requests with front desk upon arrival.
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Check-in time starts at 14:00:00. Check-out time ends at 12:00:00. Please check-in before the latest check-in time displayed on the booking page. If no specific check-in time is indicated, please check-in before 9 PM on the first night. If you won't be able to arrive on the first night (No Show) or plan to check-in late, please contact the hotel in advance. Otherwise, the hotel may not notify guests in any way and may cancel the entire booking without refund.
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Please be noted that some hotels charge children extra breakfast fee even when your room offers breakfast. The actual situation is subject to the hotel regulations.
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Regular tax and fees are included in this stay. Addtional charges (City tax (Europe，Malaysia), resort fees, facility fees (North America), municipal fee (Dubai), tourism Tax (Malaysia), Sales and Service Tax(SST, Malaysia), etc.) may be charged directly by the hotel; Any other fees occured in the hotel such as addtional service fees, violation fines will also be charged by the hotel directly;
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You'll be asked to pay the following charges at the property:
The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.
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The front desk is open daily from 8:30 AM - 11:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.